Nutrecare respects the privacy of our partners and customers.
What information do we collect? How do we use it?
How does Nutrecare protect customer information?
When you place orders or access your account information, we make use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, to ensure compliance with the UK Data Protection Acts of 1984 and 1998 and the relevant Irish legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.
Do Nutrecare disclose the information it collects to outside parties?
Nutrecare does not sell, trade or rent your personal information to others.
We will however release personally identifiable information to third parties and organisations when we believe it is appropriate for us to do so in order to comply with the law or to protect against fraud.
Is shopping with Nutrecare safe?
Reasons to be sure shopping is safe with Nutrecare.
1. Credit card companies protect buyers
If a transaction is charged to your account that you didn't authorise, you can request a full refund from your credit card issuer.
2. Buying on line is just as safe as mail order
If you are confident ordering products by phone, fax or mail, then shopping online should present no additional concern. You have the same rights and are protected by the same legislation. If goods are faulty, you are entitled to a full refund.
3. Fraud myth
We recognise that care is needed whenever credit card transactions are necessary, but despite press hype about Internet fraud, real-life examples are surprisingly hard to find. We always request authorisation on any transaction to avoid fraud using stolen cards.
Encryption is the main factor protecting your security, and the key to online safety. Nutrecare uses the Secure Socket Layer (SSL) of bank approved software the same as that used by many global retailers, such as Amazon.
5. Extra verification
We will ask you for the 3 numbers on the signature strip of your card to verify the transaction. This means you have to physically have the card in front of you or the money will not be taken. This further reduces the chances of someone using your card details without your authorisation.
6. Mutual benefit
If an unreported stolen credit card is used to buy products from any of our websites, Nutrecare does not get any money and stands to lose goods to a bogus consumer. It is therefore of mutual importance and benefit to verify the authenticity of orders that are placed and to use all possible means to protect your details.
7. Contact us
If you are concerned about security, contact us. You can contact us by:
Post: Nutrecare, Unit 7 - 8 Europark, Station Road, Thirsk YO7 1GQ
8. The big boys
It is easy to underestimate just how much the Internet is being used for financial purposes. Millions of pounds of transactions are conducted every day, thousands of purchases take place, and multi-billion pound companies such as Cisco are making the Web their main ordering mechanism. The Internet would not be used on such a scale unless it was fundamentally secure.
Our secure server software encrypts all your personal information including credit or debit card number, name and address. The encryption process takes the characters you enter and converts them into bits of code that are then securely transmitted over the Internet. In the event of unauthorised use of your credit or debit card, most banks and card issuers either cover all the charges that result from unauthorised use of your credit or debit card, or may limit your liability to just £50.00.
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This site may contain links to other sites. Nutrecare is not responsible for the privacy practices or the content of other Web sites.
The personal information which we hold will be held securely in accordance with our internal security policy and the law and the Which? Web Trader Code.
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