About Nutrecare

Our Promise

“Proficiency, flexibility, professionalism, passion, integrity …”

Our mission is to provide prescription diets and non-prescription products at the very best prices ensuring big savings for you compared to purchasing from your vet, and the very best care for your companion.

An entirely consumer focused company, Nutrecare understands the needs and desires of you the customer and your companion. Nutrecare combines the talents and the services of our team which enables Nutrecare to provide your companions prescription and non-prescription products.

We promise that the products featured on our website are of the very highest quality. From extensive research we have endeavoured to provide a range of products we feel best fulfil our customers requirements.  We aim to provide you with the highest level of service, instant ordering, secure payment, prompt delivery and hassle free refunds. Every care has been taken to ensure that all the product information provided on the on this website is accurate. Descriptions, measurements, colours, prices and offers are all correct to the best of our knowledge at the time of publication.  We are available 8:00am - 4:00pm every weekday to deal with any questions, queries or problems.

We accept all major credit and debit cards except American Express.

We aim to provide you with a service you can return to again and again. There are however, some terms and conditions you should be aware of to make your use of our services entirely satisfactory. Please refer to our terms and conditions page.

If you don't see what you want let us know, and we will aim to have it for sale within 48hrs.

Customer Service

Our customer service line is open Monday to Friday 8.00am until 4.00pm to take your call.  If you have any queries about the service you have experienced, please don’t hesitate to contact us. We would love to hear any suggestions or comments that you have regarding our website and products.

By E-mail: sales@nutrecare.co.uk

By post: Nutrecare, Unit 7 - 8 Europark, Station Road, Thirsk, YO7 1GQ

Nutrecare, Company number: 05955761, Registered office: 30 Yorkersgate, Malton, North Yorkshire, YO17 7AW (registered in England and Wales